For security reasons, please use your personal mobile number (not a virtual number) for Profile Verification. Follow these steps to complete the process:
- Open Security Verification:
- Tap the user profile icon in the top right corner of the Settings screen on your Dashboard.
- A screen will appear prompting you to complete your profile.
- Verify Your Phone Number:
- If you haven’t verified your mobile number yet, do so first.
- Once verified, your Phone Number Verification status will show Verified.
- Verify Your Identity:
- Return to the Profile screen (Step 1) and tap Identify Check.
- Click Verify Now. Your available credits will be displayed. If needed, purchase additional credits from the Credit Package section to continue the verification process.
- Submit Your Documents:
- Upload clear photos of your government-issued ID (driver’s license, passport, or ID card).
- Take a clear selfie in good lighting to confirm your identity.
- Complete Verification:
- Follow the on-screen instructions to finalize your Profile Verification. Once complete, your account will have full access to all features.
Need Help?
If you encounter any issues during verification, you can:
- Contact our support team at support@textandcall.app
- Tap Request Assistance directly on the Security Verification screen.