Ever miss a call because your TextApp isn't ringing? Don't worry, here's a guide to troubleshoot the issue and get those notifications back on track!
Possible Causes:
- Muted In-App Sounds/Notifications: Check your TextApp settings first. Incoming calls and messages might be silenced if in-app sounds are disabled.
Troubleshooting Steps:
- Open your device's Settings app.
- Locate TextApp in the list of applications.
- Tap on Notifications.
- Ensure Allow Notifications is toggled on.
- Verify that Sounds is also enabled for in-app call and message alerts.
Additional Tips:
- Update TextApp: Outdated versions can sometimes have bugs affecting notifications. Update the app to ensure you have the latest bug fixes.
- Check Internet Connection: A weak internet connection (Wi-Fi or mobile data) can disrupt receiving calls or messages in real-time. Ensure you have a stable connection.
Still Having Issues?
If you've tried these steps and your TextApp isn't ringing, contact TextApp Support for further assistance. They can provide more tailored solutions based on your specific situation. Just send an email to support@textandcall.app and they'll be happy to help!