Experiencing choppy calls or failed connections on TextApp? Don't worry, this guide will help you troubleshoot the issue and get your calls crystal clear again! Here are some common culprits behind these problems:

  • Unstable Connection: A weak Wi-Fi or mobile data connection can significantly impact call quality. Try connecting to a stronger network or switching between Wi-Fi and mobile data to see if it improves.


Troubleshooting Steps:

  • Restart Power: Sometimes a simple app restart or restarting your device can refresh the connection and resolve temporary glitches.

  • Update App: Ensure you're using the latest version of TextApp. Updates often include bug fixes and performance improvements.

  • Permission Check: Make sure TextApp has the necessary permissions to access your device's microphone and network. Without these permissions, calls can't function properly.


Important Note: Technical issues occasionally occur. If you've tried these steps and call quality remains poor, contact TextApp support for further assistance. They can provide more tailored solutions based on your specific situation. Just send an email to support@textandcall.app and they'll be happy to help!

Bonus Tip: If you frequently experience call quality issues in a specific location, consider using a different network (Wi-Fi or mobile data) to see if it makes a difference.