You can reach us directly through our website or raise a support request through the portal using + New Support Request. We channelize the messages to provide a helpful response. Hence we discourage approaching us by direct emails.

For any queries, you can CONTACT US. We will ensure that you receive a satisfactory response at the earliest.

Please make your best attempt to add below details when you report the issue:

  1. Nature of the issue - i.e. issue in making a call to a specific TextApp number or issue in receiving message.
  2. Appx.. local time when you faced the issue last.
  3. The disturbing message (in case) is being played as audio or displayed on-screen.
  4. The country where you are using the TextApp from.
  5. Device type with model (iPhone 8 plus, iPad Mini 2019, etc.)
  6. System (iOS) Version
  7. App Version
  8. Purchased Number (+T123-xxxxxxx)

If required, we may request the recording of your screen showing the behavior of the problem. Here is a quick step by step guide from Apple to record your screen and get the video to share with us.

Such details will help to serve you better. Also, we assure and respect your privacy. The details are used only to provide support. We do not share any details with anyone else.